Frequently Asked Questions
Q1. What is the difference between Window
mode and Client mode in mgiPOP?
- A1. Window mode communicates directly with a POP email server
to read, reply, forward and compose email messages using a static,
web-based interface. Client mode downloads email from a POP server
to an MGI database. Client mode does not have an interface, although
it can be used in conjunction with other modes to create a custom
web-based email interface.
Q2. What happens to emails that cannot be
- A1. Any email that cannot be delivered to the server is saved
in a Failed Mail Archive file or Failed Mail Archive database
(depending on the version of MGI you are running).
- Prior to version 1.6, failed mail was stored in the Failed
Mail Archive file on the web server . You can find the Failed
Mail Archive in the same location as the WebSTAR log file and
MGI Server Log. If you are virtually hosted on a web server,
contact the server administrator about the email. In all versions
after 1.6, failed mail is stored in the Failed Mail Archive database.
The Failed Mail Archive database is located in the MGI Data folder
of the virtually hosted client that originally attempted to send
the email. Emails in the Failed Mail Archive can be automatically
re-attempted using a database search. You can find this code
in the Web Based Email tutorial.
Q3. Can I read or send attachments with
- A1. In the current version of MGI, you cannot read or download
attachments to the server or your computer and you cannot send
attachments from your computer due to file upload and download
problems and potential server space issues. Using a custom email
solution, you could send files that are located on the server
with the "attachmentFileLocation" parameter of mgiSendMail.